Digital Inclusion Programme for the Elderlies

In order to let the elderlies integrate into the digital era and enjoy the benefits brought about by the digital technologies, the Government has announced in the 2024-25 Budget that the SIE Fund would allocate $100 million to implement the Digital Inclusion Programme for the Elderlies in the coming three years for the elderlies aged 60 or above. The programme aims at setting up community-based help desks at suitable locations (e.g. community centres) in various districts to provide regular and fixed-point training on digital technologies and technical support for the elderly, particularly the singleton or doubleton elderlies living in the old districts and public housing. The programme covers topics on smartphone operation, the use of digital government services (e.g. iAM Smart and other common government mobile applications) and cyber security, etc. to enhance the elderlies’ capability in adopting digital technologies.

In addition to providing basic support services, the institutions/organisations engaged for the programme are required to implement the project with innovative approaches, for example, engaging young people to, through employment or volunteer work, make good use of their digital knowledge to help the elderlies enhance their knowledge and adoption of digital technologies, and establishing the community help desks by creating environments familiar to the elderlies (such as café, traditional Chinese restaurant, etc.) to help them adapt more easily.

Engaging the Organisations for Implementing the Digital Inclusion Programme for the Elderlies

The SIE Fund announced in mid-August 2024 the invitation for proposals from interested organisations for implementation of the Digital Inclusion Programme for the Elderlies. For details about the scope of services, eligibility, assessment criteria and points to note for submitting proposals, as well as key engagement terms, please refer to “Invitation Documents” and “Briefing Materials” below.

The submission of proposals was closed on 13 September 2024 and the proposal assessment is underway. We expect to engage the organisations in the fourth quarter of 2024.


Invitation Documents


Invitation Brief
Annex 1 – Template for Project Implementation Plan Proposal
Annex 2 – Template for Budget Proposal



Briefing Materials


Presentation Slides
Video Record (in Cantonese)



Enquiry Details

News on this invitation exercise will be timely updated. Please stay tuned for more information. For enquiries, please contact the SIE Fund Task Force Secretariat at 2165 7261 (9:30 a.m. to 12:30 p.m. and 2:00 p.m. to 6:00 p.m., Monday to Friday except Saturday, Sunday and Public Holiday) or email to ascchan@digitalpolicy.gov.hk.


Other Digital Inclusion Initiatives

  • Measures of Digital Inclusion promoted by the Digital Policy Office Read more

  • Inter-generational Digital Inclusion programmes funded by SIE Fund Read more