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Using IT platform to help empower the underprivileged to provide escort services for the elderly and persons with disabilities, benefiting all parties involved
The Evangelical Lutheran Church Social Service-Hong Kong has launched the "Easy Escort Service" since 2006 that recruits the underprivileged to provide accompanying services for the elderly and persons with disabilities. A new initiative “Escort Ambassadors” was added in 2015. It recruits the underprivileged like the low-income group, CSSA recipients and retirees who will be given formal training and assessment to be "Escort Ambassadors" to help the underprivileged elderly and persons with disabilities.
With support from the SIE Fund, the service will be scaled up with the development of an information technology support system to streamline the administrative work and enhance efficiency and cost-effectiveness, with a view to providing continual support in the escort service industry or to other care service units.
Name of Organisation
Evangelical Lutheran Church Social Service Hong Kong
Approved Funding Amount
HK$421,933
Funding Period (Status)
2 years (Ended)
Impact/Outcomes
- Recruited 89 part-time care workers for out-patient escort service
- Recruited 44 "Escort Ambassadors" to serve people in need
- Provided about 100 times of free escort service and over 15000 hours of paid escort service to the elderly and PWDs
- Developed and launched different IT systems or mobile app to support the ordering, communication, work scheduling and payment of the escort service
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